The general terms and conditions are part of the contract between the landlords:

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Jochen & Kathrin Kauschmann
Weinbergstrasse 14
67146 Deidesheim

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and the tenant as guest.

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We recommend that you read the following terms and conditions carefully.

General

The rental agreement covers the house described in the reservation confirmation. The house is fully furnished. The house may only be occupied by the number of people specified in the reservation confirmation. The tenant undertakes to treat the accommodation and its contents with care.

Rental Price / Minimum Stay / Arrival and Departure

The respective services of the holiday home can be found in the service description on our website www.deidesheimerhaus.de.

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The landlord reserves the right to change services. The number of nights will be charged. A minimum stay of 2, 3, or 4 nights applies, depending on the season. For direct bookings via our website, the prices apply according to the current price list on our website www.deidesheimerhaus.de. For bookings via other booking portals, the prices stated there apply.

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The agreed rental price includes all flat-rate additional costs for electricity, heating, water, final cleaning, bed linen, towels, bath mats, kitchen towels, dishcloths, and dish sponges. If the contracting parties have expressly agreed on additional services (e.g., additional changes of bed linen and/or towels, additional cleaning), the use of which is at the discretion of the tenant, these additional costs will be invoiced separately.

The accommodation is available from 3:00 p.m. on the day of arrival and until 10:00 a.m. on the day of departure. On the day of arrival, the  tenant shall check-in between 3:00 p.m. and 6:00 p.m. at the latest. If the tenant is late, he must notify the landlord immediately by telephone. Other arrival and departure times can be individually agreed upon with the landlord in advance. Late arrivals do not reduce the overnight price. On the day of departure, the apartment must be left swept clean and with all garbage removed. Dishes and cutlery must be washed and put away on the shelves. Windows and doors must be closed. By submitting a booking request, which can be made verbally, by phone, or in writing, the tenant authorizes us to rent the holiday home. Bookings can be made by mail, email, or phone. We will update the availability of the arranged apartment. In principle, properties can be booked simultaneously by mail, email, or phone. To avoid double bookings, each booking is only effective upon confirmation from us. Confirmation can be made either by sending a reservation confirmation or an invoice. Any objections to the information in the reservation confirmation or invoice must be stated immediately. The contract for renting the holiday home is binding when the due amount has been received into the landlord's account. The tenant will receive confirmation of receipt of payment.

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Payment Conditions

a)    Due Dates

The tenant must pay 50% of the agreed fee immediately and no later than 4 days after booking, to the specified account or using one of the specified payment methods. If payment is not made within the specified period, the landlord is entitled to withdraw from the booking.

b) Withdrawal, Cancellation, Early Departure
You can find our cancellation policy here: www.deidesheimerhaus.de/cancellationpolicy

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Damage and Defects

The tenant is requested to inspect the items in the rental property immediately upon arrival and to report any damage or defects to the landlord no later than the day following arrival. The tenant is obligated to report any damage that occurs during their stay to the landlord. Any damage caused to the rental property during the rental period must be compensated by the tenant.

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The tenant is personally liable for any damage caused by them and must compensate for it without proof of fault. In addition, the tenant is obligated to do everything reasonable in the event of any service disruptions and to contribute to rectifying them in order to minimize any potential damage. If the tenant fails to report a defect, they are not entitled to a reduction in rent. Any damage discovered after departure will be invoiced to the tenant.

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Sauna Rules & Disclaimer
Use is at your own risk. A medical consultation in advance is recommended for persons with health risks and sauna beginners. The landlord assumes no liability for health damage. During use, the general sauna rules apply to you and all other users.

my sauna rules. Smoking, drinking, or eating is not permitted in the sauna! We generally advise against consuming alcohol before or during a sauna session. Shoes must be removed before entering the sauna. Sauna users must place a sufficiently large towel underneath to prevent sweat from getting on the sauna wood (especially the sauna bench). Sauna infusions may only be carried out using the materials we provide. Never pour sauna infusion concentrate undiluted onto the sauna stones. Use only 3 to 4 ladles per infusion. Alcohol and alcohol-containing liquids do not belong on the sauna stones or the sauna heater and pose an extremely high risk of fire and explosion. Do not spill any liquids inside the sauna room. Should any spillage occur on the floor, wipe it up as quickly as possible. The sauna infusion must not come into contact with mucous membranes. Should this happen, the tenant is liable. Never heat the sauna room to temperatures above 100°C. If this limit is exceeded, open the door and ensure that the sauna is cooled down accordingly. The heater and sauna must not be cleaned with cleaning agents. The landlord will do this after each rental using special cleaning agents. Do not bring any electronic devices into the sauna, as they could be damaged by the heat. Never leave the sauna unattended while in use. The responsible supervisor must be at least 18 years old. Children under 16 are not permitted to use the sauna. Children and young people up to the age of 18 are not permitted to use the sauna unattended, even when it is not in use. Parents are responsible for their children.

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Wifi 

Wi-Fi is a free service that is not part of the rental agreement and therefore cannot be claimed for in the event of a failure. Furthermore, the provision can be revoked at any time.

 

Data Protection

The tenant agrees that personal data necessary for the contract concluded with him may be stored, modified, and/or deleted. All personal data will be treated with absolute confidentiality.

You can find our privacy policy here: www.deidesheimerhaus.de/dataprotection

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Liability

This advertisement was prepared to the best of our knowledge. We assume no liability for any impact on the rental property caused by force majeure, power and water outages, and severe weather. Likewise, we assume no liability for the occurrence of unforeseeable or unavoidable circumstances such as official orders, sudden construction work, or disruptions caused by natural or local conditions. However, the landlord will be happy to assist in resolving any problems (to the extent possible). The landlord is not liable for the use of the provided play and sports equipment. The tenant is responsible for their own travel and liability. The landlord is not liable for personal belongings in the event of theft or fire. The tenant is fully liable for any deliberate destruction or damage.

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Severability Clause

If individual provisions are invalid or unenforceable, or become invalid or unenforceable after conclusion of the contract, the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects most closely approximate the economic objective pursued by the contracting parties with the invalid or unenforceable provision. The above provisions shall apply accordingly in the event of any gaps. German law applies. The place of jurisdiction and performance is the specified location of the rental property.

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Deidesheim, July 2024